Privacy Policy

1. Introduction

ChartSnipe.com ("we", "our", or "us") operates the ChartSnipe trading analysis platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI-powered chart analysis services.

2. Information We Collect

3. How We Use Your Information

• Provide AI-powered chart analysis and pattern recognition
• Deliver daily AI news impact analysis for 15 markets (Forex, Crypto, Stocks)
• Enable trading quiz and educational features
• Process payments securely through Stripe and manage subscriptions
• Send essential service notifications and account updates
• Improve AI algorithms and service quality
• Ensure platform security and prevent fraud
• Comply with legal obligations and regulations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in these limited circumstances:

• Service Providers: We may share data with necessary service providers (such as payment processors and AI services) who assist in platform operations. We never share your data with third parties for their own marketing purposes.
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or asset sale
• Consent: With your explicit permission

5. Data Security

We implement industry-standard security measures including encryption, secure data transmission, and access controls. However, no internet transmission is 100% secure. We cannot guarantee absolute security but continuously work to protect your data.

6. Logging and Technical Data

We may collect system logs and technical data for security, debugging, and service improvement purposes. These logs may include information such as IP addresses, timestamps, error messages, and usage patterns. Log data is retained only as long as necessary for these purposes and is never shared with third parties except as required by our necessary service providers for platform operations and maintenance.

7. Data Retention

We retain your account information as long as your account is active or as needed to provide services. You can request data deletion by contacting support.

8. Your Privacy Rights

• Access and update your personal information
• Request deletion of your data
• Opt-out of marketing communications
• Data portability where technically feasible

9. Cookies and Tracking

We use essential cookies for platform functionality and optional analytics cookies to improve our services. You can control cookie preferences through your browser settings.

10. Children's Privacy

Our service is not intended for users under 18. We do not knowingly collect personal information from children under 18.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification.

12. Contact Information

For privacy-related questions or requests, contact us at: