Privacy Policy

1. Introduction

ChartSnipe.com ("we", "our", or "us") operates the ChartSnipe trading analysis platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI-powered chart analysis services.

2. Information We Collect

3. How We Use Your Information

• Provide AI-powered chart analysis and trading recommendations
• Process payments and manage subscriptions
• Send service updates and important notifications
• Improve our algorithms and service quality
• Ensure platform security and prevent fraud
• Comply with legal obligations and regulations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in these limited circumstances:

• Service Providers: Trusted third parties (Stripe, Supabase, OpenAI) who assist in platform operations
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or asset sale
• Consent: With your explicit permission

5. Data Security

We implement industry-standard security measures including encryption, secure data transmission, and access controls. However, no internet transmission is 100% secure. We cannot guarantee absolute security but continuously work to protect your data.

6. Chart Image Privacy

Chart images you upload are processed by our AI for pattern analysis. Images are not stored permanently and are automatically deleted within 24 hours. We do not use your trading data for any purpose other than providing the analysis you requested.

7. Data Retention

We retain your account information as long as your account is active or as needed to provide services. You can request data deletion by contacting support@chartsnipe.com.

8. Your Privacy Rights

• Access and update your personal information
• Request deletion of your data
• Opt-out of marketing communications
• Data portability where technically feasible

9. Cookies and Tracking

We use essential cookies for platform functionality and optional analytics cookies to improve our services. You can control cookie preferences through your browser settings.

10. Children's Privacy

Our service is not intended for users under 18. We do not knowingly collect personal information from children under 18.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification.

12. Contact Information

For privacy-related questions or requests, contact us at: